CM Magazine is the flagship quarterly publication of the Association of Condominium Managers of Ontario (ACMO) and for more than 30 years has served as the leading source of in-depth coverage of industry news, issues, information, education and best practices for condominium management professionals and service providers.
CM Magazine has a printed circulation of 7,000+ per issue and a digital circulation of approximately 400 views per issue. The audience consists of Condominium Managers, Condominium Management Companies, Industry Services & Trades Providers, and Condominium Boards.
Article submission is not open to the general public. ACMO members in good standing may contribute articles. From time to time we will reach out to the broader condominium industry and request articles from non-members and other industry experts (e.g. government partners, educational partners, legal experts), if the subject matter requires a distinctive perspective that cannot be addressed by an individual ACMO member or company.
To learn more about writing for CM Magazine, see our Editorial Guidelines.
To advertise in CM Magazine, check out the Advertising Opportunites page or email ads@acmo.org for more information.
Select a Category || By Patricia Elia
Being a participant in a condominium community as a Director, a Manager, and or an Owner requires a significant amount of knowledge, patience, curiosity and understanding. As people come together under the one roof of “the condominium,” it is easy to forget the delineation of our roles...
Message from the President || Eric Plant, RCM ACMO President
As you open the pages of this month’s edition of the CM Magazine, I hope this letter finds you thriving in your respective roles and ready to engage with the wealth of information we have in store for you.
As you are well aware, this is a time of significant growth within our industry, a reality that brings with it as much opportunity as it does responsibility. The sheer pace of development is extraordinary – the development at a single intersection in Vaughan now rivals what is being built in most other Canadian cities outside Vancouver, Ottawa, and the GTA. It is indeed an exciting time, one that our industry should embrace and celebrate.
We've all been there at some point, or heard the stories of a dysfunctional condo board. Whether it's unclear expectations, too many meetings, lack of leadership or toxic in-fighting, it's a situation no property manager wants to face. Regrettably, these scenarios are far too common and lead to manager burnout and turnover.
ACMO Advanced Certificate Course Update
On September 27, 2023, a record 560 attendees participated in the second offering of ACMO’s Advanced Ethics Certificate Course, which was made available to members at no cost, a $155 value. ACMO President, Eric Plant, led course participants through a variety of case studies exploring how managers can act ethically while dealing with conflicting and sometimes unethical demands from their employers, boards of directors and residents. In a course satisfaction survey participants rated their satisfaction level as being 9.4 out of 10. This is a compulsory course for those pursuing the RCM designation and those who achieved a minimum of 80% on the course quiz received their certificate and 5 CPE credits towards the renewal of their General License...
Your Condo || By Christina Ajith-Brandford, CPA, CA
For decades, urban and suburban centres across Ontario have been reshaped by sprouting towers and low-rise townhome residential units, many of them condominiums. The goal has been to accommodate a rapidly growing population with denser urban planning and construction, resulting in a surge of new condo residences. But what happens when there aren’t enough qualified property managers available to help management companies ensure the success of these communities?
RCM Profiles || Ponzie Parsons
Recognizing condominium management professionals who have achieved a higher standard.
Feature || By Dean McCabe, RCM
Condominium Management is a profession that, although it is almost 50 years old, is also very much in its infancy. The changes that the Ontario government introduced in 2017 served as a reset for our profession. The introduction of licensing began a new era that began to draw young people to the profession and frankly provided incentive for others to search for new opportunities outside of the management profession.
The Back Page || Response by Deborah Howden
An advice column where you can ask any question or share a difficult situation relating to condominium management anonymously, and we will endeavour to find an appropriate expert in the field and publish an answer with some advice. Ask the hard questions you may have been afraid to ask for fear of repercussions. Your full name or company will never be published or shared.
Feature || By Patricia Elia, B. Comm., LL.B., Adler Trained Coach
The article discusses the intricate dynamics of roles and responsibilities within condominium communities, highlighting perspectives from Unit Owners, Directors, and industry participants, notably Property Managers. It stresses the imperative of understanding and respecting boundaries within these roles to ensure effective governance and management of the condominium. Directors are reminded of their duty to serve the Corporation's best interests and adhere to codes of conduct and ethics, while Property Managers are urged to possess a thorough understanding of their role and effectively communicate while balancing operational demands and community needs. Unit Owners are encouraged to actively engage in understanding their rights and obligations, educating tenants, and ensuring equitable distribution of costs within the community. Overall, the article advocates for continuous improvement and education within the condominium industry, emphasizing collaboration, understanding, and adherence to established protocols for the benefit of all stakeholders involved.
Message from the President || By Eric Plant
As you open the pages of this month's edition of the CM Magazine, I hope this letter finds you thriving in your respective roles and ready to engage with the wealth of information we have in store for you. As you are well aware, this is a time of significant growth within our industry, a reality that brings with it as much opportunity as it does responsibility. The sheer pace of development is extraordinary – the development at a single intersection in Vaughan now rivals what is being built in most other Canadian cities outside Vancouver, Ottawa, and the GTA. It is indeed an exciting time, one that our industry should embrace and celebrate