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In This Issue:

Professional condominium managers will tell you that no two days on the job are the same. Their stories in this issue will reinforce what it takes to manage everyday condo issues.

On the Cover:

Photo: istockphoto.com/XiXinXing

Design: Maracle

TITLE AUTHOR FILENAME
Table of Contents  
From the Executive Director Amanda Curtis, CAE
President’s Message Robert Weinberg, MBA, RCM
Newsworthy Potpourri
Things always go as planned, right? Van Smith, RCM
Pet Policies & Service Animals: The Human Rights Code and the AODA Laura McKeaneEmily Crawford
Goderich: Canada’s Prettiest Town
The ABCs of Success Babak Ardalan, RCM
My Common and not so Common Issues Various Contributors
One Day in a Manager’s Life Ann Horruzey, RCM
Are You Managing Your Staff Effectively? Harold Cipin, RCM
Troubleshoot Mechanical Issues Daniel Mousavi, RCM
Fix Your Turf  Paul Lammers
Elevator Maintenance Contracts: A Survival Guide Andrew McGregor
A Greener Approach to Pest Management Alice Sinia, Ph.D.
The Challenges of Verbal Communication Milan Bozovic, RCM
ACMO Awards
20th Annual Condominium Conference

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