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From the Winter 2021 Issue


A quick glance at what’s happening with ACMO and the condominium industry.

News and Previews ||

The CAT Expands to Include Nuisance-Related Disputes
On January 1, 2022, several changes under the Condominium Act, 1998 (Condo Act) will come into force. These changes are:

  • Amendments to section 117 of the Condo Act which will prohibit a person from:
  1. Causing, through an act or omission, conditions or activities in a condominium (condo) corporation likely to damage condo property or cause injury or illness to an individual,
  2. Carrying on or permitting activities in a condo corporation if they result in the creation or continuation of (to an individual in a condo corporation):

a. Any unreasonable noise that is a nuisance, annoyance or disruption, or
b. Any other nuisances, annoyances or disruptions as prescribed in regulation.

  • A housekeeping amendment to section 116 of the Condo Act that will clarify that where owners can make reasonable use of the common elements, they can also do so of the condo’s assets, if any. 
  • Amendments to O. Reg. 48/01: General that will set out a list of prescribed nuisances, annoyances or disruptions for the purposes of new clause 117(2)(b) of the Condo Act. This list will include the following nuisances, annoyances or disruptions if they are unreasonable:
  1. Odour
  2. Smoke
  3. Vapour
  4. Light
  5. Vibration
  • Amendments to O. Reg. 179/17: Condominium Authority Tribunal that will expand the Condominium Authority Tribunal’s (CAT’s) jurisdiction to include certain disputes related to:
  1. Nuisances, annoyances or disruptions as set out under subsection 117(2) of the Condo Act and in O. Reg. 48/01.
  2. Provisions in a condo corporation’s governing documents (i.e., its by-laws, declaration or rules) that prohibit, restrict or otherwise govern, the activities described in subsection 117(2) of the Condo Act or in O. Reg. 48/01, or any other type of nuisance, annoyance or disruption to an individual in a condo corporation. iii. Provisions in a condo corporation’s governing documents that govern the indemnification of the corporation and/or owners, etc. in reference to the disputes in (2).

You can search for and view the amendments at www.ontario.ca/laws/

Promoting the Profession
During the past year, ACMO has invested in digital advertising campaigns with Google and LinkedIn display ads promoting brand awareness and membership with ACMO, the RCM designation, and ACMO 2000 Certified management firms to condo boards, owners and the general public.

Six different designs with varying messages for each saw over 980,600 impressions and gained 5325 click-throughs to the ACMO website with people looking
for more information on hiring RCMs and ACMO 2000 firms, earning an RCM designation, subscribing to the e-newsletter or joining ACMO. Overall, a successful campaign for boosting the awareness of the Association and the profession.

We will continuously promote and communicate the higher standards of the RCM designation, ACMO 2000 Certified firms, and the Association to the condominium community and the general public at large on your behalf.

Services and Trades at Your Fingertips
Again this year, the popular ACMO Professional Services and Trades Directory was released in an easy-to-use digital flip-book format. The interactive publication features direct links to the website of the selected service provider saving time and effort. Bookmark the online directory at www.acmo.org under the publications menu or download it to your smartphone’s home screen for quick access to hundreds of companies that hold membership in our professional community.

For iPhones: Step 1: From your phone, open the Professional Services & Trades Directory page on the ACMO website. Step 2: Click on the icon of a box with an arrow through it at the bottom of the screen Step 3: Click on “Add to Home Screen,” and you are done!

For Androids: Step 1: From your phone, open the Professional Services & Trades Directory page on the ACMO website. Step 2: Click on the menu icon (3 lines) at the bottom of the screen Step 3: Click on “+ Add page to” Step 4: Click on “Home screen,” and you are done!

New ACMO Certificate Program
ACMO is proud to announce the launch of the ACMO Certificate Program, a series of continuing education courses providing a higher level of knowledge in specific condominium management topics. Gaining a certificate will build on the knowledge you acquired through the RCM program and further differentiate you from those who only have the minimum general licence.

ACMO’s inaugural Certificate Course was held in October and 82 condominium managers took part in the Advanced Plumbing and Water Management certificate course.

In the coming months, ACMO will introduce more courses covering a wide range of topics condominium managers need to stay current and competitive in today’s market, aligning with the CMRAO Competency Framework. The plan is to offer seven courses annually, beginning in 2022. Certificate courses will become a requirement to achieving the RCM to ensure that everyone obtaining the designation in the future will continue to be able to differentiate themselves from those managers who hold only the general licence.

The following condominium managers were successfully passed the course quiz and received their certificates:
Darla Ahmeti, RCM
Joseph Annan, RCM
Vanessa Anton, RCM
Juliet Atha, RCM
Elinor Bahiti, RCM
Susan Bailey, RCM
John Balog, RCM
Lubko Belej, RCM
Arian Behshad
Vincent Bennett, RCM
Nancy Bijelic, RCM
Gerald Bourdeau, RCM
Liliana Bratu, RCM
Tanya Brown, RCM
Anne Burgoon, RCM
Gezim Cela
Francisco Chavarria, RCM 
Richard Chen, RCM
Ivy Chiu, RCM
Cynthia Chung, RCM
Lhot Clarke, RCM
Evan Clinansmith, RCM
William (Bill) Colucci, RCM
Nicholas Conroy
Richard Fernandes, RCM
Kozeta Fino, RCM
Paulette Forsythe, RCM
Pamela Fowler
Sherri Gauvreau, RCM
Robert Gillooly, RCM
Aldis Gonzalez, RCM
Katherine Gow, RCM
Caroline Graham, RCM
Roopali Gulati
Jessica Gunawardana, RCM
John Hickey, RCM
Annika Hidinger, RCM
Armand Hoxha
Allyson Ingham, RCM
Sahir Jamal, RCM
Noah Johnston, RCM
Beverly Jolicoeur, RCM
Mark Jules, RCM
Mo Killu, RCM
In Kim, RCM
Jessi-Lynn Langford, RCM
Mark Mak, RCM
Dean McCabe, RCM
Kayla McKale, RCM
Adam McMillan, RCM
Genta McVeigh, RCM
Gail Newmarch, RCM
Yasmeen Nurmohamed, RCM
Jim O’Neill, RCM
Kaveh Oskoui, RCM
Steve Paas, RCM
Ron Philp, RCM
Marian Postelnicu
Olha Pulnyeva, RCM
Afreez Rahemtulla, RCM
David Rampino, RCM
Rocco Rampino, RCM
Adam Rapp, RCM
Maria Ryder
Paris Sajedi, RCM
Gowri Shakthi, RCM
Kimberly Sinclair, RCM
Alfred Siu
Racquel Smith, RCM
Trevor Sone, RCM
Adelina Sottile, RCM
Sandra Swiatlowski, RCM
Mary Thorne, RCM
Tony Tong
Laurent Trembley, RCM
Sheldyn Valley, RCM
Elaine White, RCM
Sarah Wilford, RCM
Debbie Wilson, RCM
Yvonne Yorke, RCM


Welcome New RCMs
ACMO wishes to recognize those members who recently achieved their RCM designation and have demonstrated a commitment to professionalism and a higher standard of condominium management. Congratulations to all!

Christopher Beswick, RCM
Martin Brisson, RCM
Galit Daniels, RCM
Gerald Ryan Erwin, RCM
Beenish Haleem, RCM
Taranjeet (Teena) Kaur, RCM
Patrick Krall, RCM
Jeremy Lee-Hermann, RCM
Jenny Pui-Yan Pang, RCM
Lina Poltinikov, RCM
Alessia Reci, RCM
Matthew Rowlands, RCM

And the Winners Are…
Each year, ACMO honours exceptional achievements in the condominium industry with its annual awards of excellence. This year’s awards ceremony was again held online as part of the Virtual Luncheon on Friday, November 26, 2021.

Individuals were nominated by fellow peers, board members, professionals, and trades in various award categories. Submissions were reviewed and evaluated by the 2021 Awards Committee comprised of Vince Bennett, RCM (Chair), Babak Ardalan, RCM, Sally Thompson, Armand Conant, James Davidson, and Peter Leong.

We are proud to recognize the following winners of the ACMO Condominium Management Awards. Congratulations to all the nominees and winners!

Manager of the Year was presented to Bes Kondi, RCM, who has demonstrated an extraordinary commitment and dedication to professional condominium property management.

Leader of the Year was presented to Dean McCabe, RCM, who has demonstrated team leadership in business practices and/or in the development of professional property managers.

Genesis Award was presented to Elliot Shermet, new in the profession and has displayed exceptional service.

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